Employees will be evaluated based on both the team goals you set and their own individual goals. HR mandates a minimum of one team goal, with a maximum of two. Please list your team goal(s) in the space provided below. 

We're using the SMART goal framework, which stands for:

Specific: Clear and well-defined.
Measurable: Quantifiable to track progress and success.
Achievable: Realistic, considering available resources.
Relevant: Aligned with broader business objectives.
Time-bound: Having a specific deadline.

Here is an example of a SMART goal to guide you:

"Increase the customer service team's customer satisfaction score from 85% to 92% by the end of Q2, utilizing monthly training sessions, weekly team reviews, and implementing a new feedback collection system by March 15th."

This goal is Specific (improve customer satisfaction scores), Measurable (from 85% to 92%), Achievable (through training, reviews, and feedback systems), Relevant (improves overall customer service quality), and Time-bound (by the end of Q2, with a system implementation deadline of March 15th).